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Privacy Policy

Introduction

At Urban Quill Publishing, we take your privacy seriously and want you to know that any personal information supplied will be collected, used, stored, and communicated safely and responsibly. This Privacy Policy is provided to explain how we collect, use, store, and share any information you may provide to us when accessing or interacting with us through our websites, SMS, and email communications services. This privacy policy complies with regulations within the United States and Canada, including 10DLC TCR.

Information We Collect

Personal Information: In order to sign up and access our services, subscribe to our communications or interact with us, we may collect your personal information; which, depending on how you interact with us, may include, but is not limited to: your name, email address, phone number and other contact information.
Usage Information: When you interact with and use our website and services, we may also collect certain information regarding your use of the website and services; this may include your IP address, browser type, device information, and other data related to your interactions with our website and communications.

How We Use Your Information

Communication: We use your personal information to provide you with timely updates, notifications, promotional offers, and other relevant information via SMS and email, as you agree. Service Delivery: We use your information to administer your account, provide customer support, and operate our services. Improvement: We may analyze usage information to enhance our website, services, and communications, thereby providing you with better offerings based on our findings. Legal Compliance: We use your information to comply with the law, including 10DLC TCR and other relevant regulations.

Sharing Your Information

Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These third parties are required to protect your information and use it only for the purposes we instruct them to. Legal Obligations: We may release your information if required to do so by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights and property.

Opt-In and Opt-Out

Opt-In: By providing your contact information and confirming your subscription to our services, you opt in to receive communications via SMS and email from us. This includes promotional information, service information, and any other relevant communications. Opt-Out: You may opt out of SMS communications with us by replying STOP (in any form) to any text you receive from us. You may opt out of emails by hitting the unsubscribe link on any of our emails or contacting us directly at info@urbanquillpublishing.com.

Data Security

We will take all reasonable measures to provide security for your personal information against unauthorized access, use, disclosure, alteration, or destruction. We use the following measures: encryption, secure servers, and comprehensive security assessments.

Data Retention

We will retain your personal information for as long as required to achieve the purposes of this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access your personal information, the right to change your personal information, and the right to delete your personal information. You also have the right to request that we limit or cease processing your personal information, unless exceptions apply. Please contact us at info@urbanquillpublishing.com to realize these acceptable rights.

Amendments to this Policy

We may occasionally revise this Privacy Policy to reflect changes in our practices or new legal requirements. We will post any changes to this website, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us at info@urbanquillpublishing.com, or by phone at (888)-927-8219.

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