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Terms & Conditions

1. Introduction

By agreeing to subscribe to our SMS and email communications, you consent to receive text messages and emails from Urban Quill Publishing. This includes updates, promotional messages, alerts, and all other related information regarding our services. You are subscribing to our programs and any associated programs, as outlined in the terms below, in accordance with the US and Canadian 10DLC TCR.

2. Opt-In

SMS Subscriptions: When you enter your mobile number on our website, you may receive a confirmation text message asking if you agree to subscribe to our SMS service. If you send the word we instructed (for example, "YES") reply, you are agreeing to opt into receiving SMS messages from Urban Quill Publishing.
Email Subscriptions: If you provide your email and select the option to receive communications from us, it is communicated to you that you have allowed us to send you services, promotions, updates, messages, and communications from our email service.

3. Message Volume

SMS: The volume of SMS messages for communication can vary depending on our team's specific communication needs. Transparency allows us to provide timely updates and respond to your needs.
Email: Emails will be sent to you occasionally and can vary based on the type of communication and your criteria.

4. Opt-Out Process

SMS Opt-Out: You can opt out of our SMS communications at any time by replying "STOP" to any of our messages. When we receive your request, we will confirm your choice to opt out and stop sending SMS messages to you.
Email Opt-Out: You can unsubscribe from our email communications by clicking the "unsubscribe" link in any of our emails. You can also email us at info@urbanquillpublishing.com to request removal from our mailing list.

5. Costs

SMS: Each SMS may incur additional message and data costs from your mobile carrier plan. Please check with your carrier for details.
Email: Email communications are free.

6. Privacy Policy

Your privacy is a priority for us. Please review our Privacy Policy for more information on how we collect, use, and protect your personal information.

7. Support

If you have any questions about using our SMS or email service, please contact us at info@urbanquillpublishing.com or call us at (888) 927-8219.

8. Modifications

We reserve the right to change these Terms & Conditions at any time. Changes will be effective immediately upon being posted to our website. Your continued use of our SMS and email service after these changes will be considered acceptance of the new terms.

9. Compliance

We adhere to the rules and regulations established by 10DLC TCR (The Campaign Registry) as well as all applicable laws and guidelines of SMS and email marketing in the US and Canada.
Your participation in our messaging programs is subject to these terms and conditions.

SMS and Email Terms & Conditions

1. Overview

Suppose you agree to subscribe to Urban Quill Publishing's mobile and email communications. In that case, you are agreeing to receive text messages and emails from Urban Quill Publishing and that these messages may include notifications, updates, promotional information, and related communications relevant to our services, subject to these Terms & Conditions, in accordance with 10DLC TCR of the US and Canada.

2. Opt-In Process

SMS Subscription: If you provide your mobile phone number on our site, you may receive a confirmation text message asking for your consent to the subscription. By responding to the confirmation text with the requested keyword (for example, "YES"), you consent to opt in to receive SMS messages from Urban Quill Publishing. Email Subscription: If you provide your email address in conjunction with agreeing to receive communications from us, you consent to receive Emails regarding our services, promotions, and other updates.

3. Message Frequency

SMS: The number of SMS messages you are issued varies based on your communication with our team, and in the best possible situation, allows us to provide timely updates or responses to your needs.
Email: Emails will be sent periodically, with the frequency varying based on the type of communication, each unique subscription, and your email preferences.

4. Opting Out

SMS Opt-Out: You may opt out of our SMS communications anytime by replying to any messages with the keyword "STOP". Once we receive your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages.
Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link at the bottom of any emails we send. Alternatively, you can contact us directly at info@urbanquillpublishing.com and request that we remove you from the email list.

5. Cost

SMS: Message and data rates may apply based on your mobile carrier. Check with your carrier for details. Email: No charge for email communications.

6. Privacy Policy

We value your privacy. Please read our Privacy Policy regarding how we collect, use, and protect your personal data.

7. Support

If you have any questions or require assistance with our SMS or email services, don't hesitate to get in touch with our Support Team at info@urbanquillpublishing.com or call (888) 927-8219.

8. Changes

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect as soon as they are posted on our website. If you continue to use our SMS and email programs after these changes are made, you will be deemed to have accepted the new terms.

9. Compliance

We comply with the 10DLC TCR (The Campaign Registry) rules and regulations and follow all relevant laws and guidelines for SMS and email marketing in the USA and Canada. You are participating in our messaging programs under those rules and regulations.

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